Top 10+ Best Magento 2 Live Chat Extensions | Free & Premium

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top 10+ best magento 2 live chat extensions

It’s said that most customers tend to invest more money after shop owners chat with them. Instead of let customers fend for themselves, you should offer help step by step and close the deal. It’s more convenient and effective with the help of Magento 2 Support Center extension. Therefore, we introduce Top 10 best Magento 2 Live Chat extensions for your e-commerce website.

Notably, Top 10 Best Magento 2 Live Chat collection is selected from hundreds of Magento 2 extensions and based on many criteria such as price, highlight features, and support duration. With the detailed comparison, you can choose the best Customer Live Chat for Magento 2 that suits your purpose and your website.

Top 10 Best Magento 2 Live Chat Extensions

Table of Content

    1. Magento 2 Facebook Live Chat By Landofcoder
    2. Zendesk Chat by Zopim
    3. Magento 2 Live Chat Extensions by Landofcoder
    4. Live Chat Extension By Smartsupp
    5. Live Chat By Tawk.to
    6. Live Chat By Mylivechat
    7. Livechatinc
    8. Magento 2 Live Chat Extensions by BELVG
    9. Magento 2 Live Chat Extensions By Webkul
    10. Magento Live Chat Extension by HappyFox Chat

1. Magento 2 Facebook Live Chat By Landofcoder

 

free magento 2 facebook live chat

Main Features:

      • Unlimited History Chat
      • One step log in with Facebook, not setup requires
      • Familiar chat box with Facebook Messenger Interface
      • Easily enable/disable and configure Chatbox at the backend
      • Unlimited color
      • Show store profile and like button in the chat box
      • Set greeting, upcoming event, store Facebook profile to the chatbox
      • Chat with unlimited customers on Facebook page
      • User Statistic
      • Increase Fanpage View and Like

Price: Free (Wow)

Compatibility: Magento CE 2.0.x, 2.1.x, 2.2.x

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2. Zendesk Chat by Zopim

ZENDESK CHAT

Main Features:

      • Engage customers using proactive chat
      • Track and monitor website visitors
      • Powerful metrics at fingertips
      • Make yourself look good
      • Put all customer conversations in one page
      • Reduce shopping cart abandonment
      • Increase average order value
      • Add the personal touch to build customer loyalty
      • Track sales conversions over chat
      • Play well with a variety of e-commerce platforms
      • Provide personalized service

Price: Free (30-day trial)

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3. Magento 2 Live Chat Extensions by Landofcoder

 

Live Chat for Magento® 2

Main Features:

      • Directly Online Chatting
      • Active Chatting With Customers
      • Instant Chat Box
      • Reminding Chat Notification
      • Auto Record Customer Information
      • Clean & Clear Interface
      • Easy to Join & End the chat when satisfaction
      • Convenient Login & Signup

Price: $89

Compatibility: Magento CE 2.0.x, 2.1.x, 2.2.x, 2.3.0, 2.3.x

Support

  • Free installation
  • 12-month free support
  • Free life-time updates
  • 30-month moneyback

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4. Live Chat Extension By Smartsupp

A Live Chat Extension for Your Magento Website

      • Unlimited number of agents and chats
      • Unlimited number of websites
      • Chat from smartphone or tablet (XMPP – Jabber)
      • Custom chat box design
      • Multiple website support
      • Google Analytics connection
      • CRM & helpdesk integration
      • Statistics
      • Live chat visitor recording

Price: Free

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5. Live Chat By Tawk.to

TAWK.TO LIVE CHAT

Main Features:

      • Monitor website visitors in real time
      • Answer chats from your Mobile Device
      • Proactively engage visitors with Triggers
      • Customize your Visitor Widget to suit your site
      • Localize greetings and messages in your Language
      • Respond quickly with Predefined Shortcuts
      • Integrate with WordPress, Joomla, Magento, etc.

Price: Free

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6. Live Chat By Mylivechat

Main Features:

      • Multiple simultaneous chat sessions
      • High reliability, scalability and high load support
      • Customizable visitor popup messenger
      • Receive an alert
      • Chat live with visitors using SSL (Secure Sockets Layer)
      • Spell checker
      • Canned responses
      • See all visitors
      • Proactive chat
      • No page refreshes
      • No additional software is needed
      • Compelling end-user experience
      • Fast response time even on a slow connection
      • Graphical emoticons
      • Email chat transcript for visitors
      • Match with your site design
      • File transfer
      • Typing indicator
      • Presence & status
      • Offline messaging delivery
      • Sound effects
      • Support for conversation logging
      • Full Integration with an existing user profiles database
      • Easy installation
      • Firewall support
      • Multi-language support
      • Geolocation
      • Real-time website visitor monitoring
      • Minimizing to windows system tray
      • GDPR compliance

Price: FREE

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7. Livechatinc

 LIVE CHAT FOR YOUR WEBSITE

Main Features:

      • Clean and easy-to-use applications: web app, desktop apps, etc.
      • Chat tools: message sneak-peek, chat tags, etc.
      • Customization: chat window themes, company logo, language, etc.
      • Engaging customers: auto greetings, chat buttons, etc.
      • Reports and analytics: chat reports, ticket reports, etc.
      • Integrations: google analytics, facebook, etc.
      • E-commerce tools: goals, sales tracker, etc.
      • Ticketing system: ticket source, private comments, ticket rates, etc.
      • Team management: agent groups, agent account management, etc.
      • Getting feedback: chat ratings, ticket ratings, etc.
      • Visitors tracking: gathering customer data, visitor information filtering, etc.
      • Security: encryption, credit card masking, etc.
      • Chat API: workflow automation, webhooks, JavaScript API

Price: Free (30-day trial)

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8. Magento 2 Live Chat Extensions by BELVG

Pure Live Chat for Magento

Main Features:

      • Chat window is fully customizable, you can brand it with your logo, colors, and design
      • Get additional information about your customers, such as their location, referral pages etc.
      • Multi-chat support (chat with multiple people or invite other team members to your chat)
      • Engage chat with your site visitors
      • All conversation stats and transcripts are saved in the chat history, so you can view and e-mail it to clients if necessary
      • Simple to use and install, no programming skill required

Price: $69

Compatibility: Magento 2 CE & EE

Support

  • 1 year free support
  • 30-day money back
  • +$40 for installation
  • +$110 for Enterprise Edition

 

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9. Magento 2 Live Chat Extensions By Webkul

live chat extension by webkul

Main Features:

      • The users can Login or Register from the chat window
      • The admin can create various chat agents for managing the queries
      • Users and agents can view their chat history conversation
      • Chat agents can view & reply to multiple customer queries at once
      • The admin can set a name for a chat system
      • Upload an image for the chat profile picture
      • Customize chat window background using color or an image
      • Color customization available for chat window, header, list and, text
      • The module supports many language translations
      • Chat status can be set as Online, Busy or Offline
      • Sound alert notifications available for any new chat message
      • Date and time of the message sent and received
      • Pop-up notifications will appear on top for any new message
      • Send and receive file attachments for image, document or zip file

Price: $65

Compatibility: Magento CE & EE 2.3.x

Support

  • 3-month support without fee
  • +$13 for installation
  • +$65 for Enterprise Edition

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10. Magento Live Chat Extension by HappyFox Chat

Magento Live Chat Extension

Main Features: 

      • Bring the hidden data from your storefront
      • Easy & quick set up. No coding required
      • Effortlessly Simple Support Interface
      • Maintain Brand Consistency
      • Data helps uncover unknowns: Improved confidence when helping customers
      • Personalize Online Shopping
      • Native live chat applications

Price: $29.99/mo
(per agent billed annually)

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Magento 2 Live Chat Extension Video Guide

How to install Magento 2 Live Chat extension

How to use Magento 2 Live Chat extension

For Magento 2 Facebook Live Chat extension, you can refer this user guide.

Other Magento 2 Extensions you may prefer:

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