It’s said that most customers tend to invest more money after shop owners chat with them. Instead of letting customers fend for themselves, you should offer help step by step and close the deal. Moreover, the study done by ATG Global Consumer Trendy found out that “94% US consumer and 83% European consumers ranked click to chat as “useful to extremely useful””. Thus, it can come to conclusion that live chat is one of the greatest ways to boost sales. Especially with the help of Magento 2 Live Chat Extension, it will be easier than ever before. Therefore, we introduce the Top 18+ best Magento 2 Live Chat extensions for your e-commerce website.
Notably, Top 18+ Best Magento 2 Live Chat collection is selected from hundreds of Magento 2 extensions and based on many criteria such as price, highlight features, and support duration. With the detailed comparison, you can choose the best Customer Live Chat for Magento 2 that suits your purpose and your website.
Find more powerful Magento 2 extensions for amazing SALES MOTIVATION!
Find more powerful Magento 2 extensions for amazing SALES MOTIVATION!
| Provider | Product Name | Price | Highlight features | Promo Code | Detail Infor |
|---|---|---|---|---|---|
| Landofcoder | Magento 2 Facebook Live Chat Extension | Free |
| DC10FAE | -10% B2PLE15 | -15% (Buy 2) B3PLE25 | -25% (Buy 3) | |
| Landofcoder | Magento 2 Live Chat Extension | $89.00 |
| DC10FAE | -10% B2PLE15 | -15% (Buy 2) B3PLE25 | -25% (Buy 3) | |
| Smartsupp | Live Chat Extension | Free Standard: $10.00/ agent/ month PRO: $19.00/ agent/ month |
| Updating | |
| Tawk.to | Live Chat | Free |
| Updating | |
| Mylivechat | Live Chat | Free |
| Updating | |
| Livechatinc | Livechatinc | Free (30-day trial) |
| Updating | |
| BELVG | Magento 2 Live Chat Extensions | $69.00 (+$40.00 installation) |
| Updating | |
| Webkul | Magento 2 Live Chat Extensions | $65.00 (+13.00 installation) |
| Updating | |
| HappyFox Chat | Magento Live Chat Extension | $29.99/ agent/month |
| Updating | |
| Meetanshi | Magento 2 Facebook Chat | Free (+25.00 installation) |
| LOC10 | -10% | |
| Vnecoms | Magento2 – Vendor live chat | $149.00 |
| landofcoder | -25% | |
| Knowband | Social Messenger – Magento 2 ® Extensions | $49.99 |
| FIRST20 | -20% (first order) LOCD15 | -15% | |
| Magextensions | Facebook Customer Chat Plugin | Free |
| Updating | |
| Livehelp | LiveHelp Chat | Flexible |
| Updating | |
| Hiddentechies | WhatsApp Chat Magento 2 Extension | $29.00 |
| Updating | |
| Magecomp | Magento 2 WhatsApp Contact | $29.00 (+ $49.00 installation + setup) |
| landofcoder15 | -15% | |
| Setubridge | WhatsApp Chat Connect Magento 2 Extension | $59.00 (+$30.00 installation) |
| Updating |
Which Magento 2 Live Chat Extension is the best choice for your eCommerce site?
Table of Contents
This extension provides users permission to chat and direct customers’ contact from the website. Hence, when a visitors accesses to your eStore, they can directly communicate with you by leaving a message on your web. This function not only save time for your store and clients but also makes customers feel more comfortable to chat whenever they want, which play an important role in promoting sale. Furthermore, admin can set response automatically as a greeting to the visitors, which gives customers good impression on your store’s profession and maintain their loyalty.
Click to purchase | We’re contacting the provider for a discount code
Highlight features:
| Compatibility | Magento 2.3.x, 2.4.x |
| Rating | 100%/ 3 reviews |
| Guarantee | 7 days money back |
Another solution for eCommerce store to answer customer’s questions quickly and easily is a product from Magecomp. Via this extension, clients are able to connect to admin just by a click and feel free to ask for the store’s support. In addition, admin is given the ability to enable the plugin for only mobile devices. It means that in case in is unnecessary for the function of chatting directly on web for customers using mobile devices, admin has the right to disable and this procedure is extremely fast so that the store can activate this features when they change their mind with ease.
Click to purchase | Don’t forget to apply the code landofcoder15 | -15%
Highlight features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | 100%/ 12 reviews |
| Guarantee | NG |
Developed by Hiddentechines, WhatsApp Chat Magento 2 Extension is regarded as a mighty tool to communicate with buyers on eStores. Beside providing eStore the ability to chat with visitor without any intermediaries, this extension enables admin to customize the chat button with no limit. Thus, they can select the most suitable one for their store.
Click to purchase | We’re contacting the provider for a discount code
Highlight features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | 100%/ 1 review |
| Guarantee | NG |
Thanks to the extension from Livehelp, the message between you and your customers will be sent and received in real time that reduce the time wasting for waiting the reply. Moreover, you can utilize the scanned messages to create the answer for the question which is asked regularly. As a result, whenever customer wonder about this kind of information, the answer will be sent automatically and there is no need for admin to digging all the data.
Click to purchase | We’re contacting the provider for a discount code
Highlight features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | 100%/ 1 review |
| Guarantee | NG |
Price:
+ Lite: Free
+ PRO: $10.00 agent/ month (billed annually)
$12.50 agent/ month (billed monthly)
+ Enterprise: $18.00 agent / month (billed annually)
$22.50 agent/ month (billed monthly)
Integrating Facebook Messenger experience directly into your store, chatting with customers efficiently and quickly no longer is a challenge for Magento 2 store. This extension lets visitors to chat with the same identity as in Messenger so that they don’t need to sign up or log in to send questions.
Click to purchase | We’re contacting the provider for a discount code
Highlight features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | 100%/ 1 review |
| Guarantee | NG |
Similar to the one of Magextensions, Social Messenger also support live chat by offering clients to use Facebook Messenger for chatting. With the ID provided by visitors, it will integrate into the eStore within several seconds. Also, admins are allowed to set delay time for displaying greeting message that helps the message shown in appropriate time. Besides, the greeting messages can be made separately for customers with different status: logged in and logged out ones.
Click to purchase | Don’t forget to apply the code FIRST20 | -20% (first order), LOCD15 | -15%
Highlight features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
Supporting various clients in real time, it enhances the likelihood of ordering successfully. Indeed, merchants can chat with plenty of visitors at once so that the time spending on answering will be decreased. Furthermore, it also notifies buyers when there is a new message. Thus, even when customers are busy with other things while chatting with you, they will not miss any messages, which increases the effectiveness of online chatting significantly.
Click to purchase | Don’t forget to apply the code landofcoder | -25%
Highlight features:
FOR WEBSITE OWNER
FOR VENDOR
FOR CUSTOMER
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | 30 days money back |
Letting merchant chat directly with clients through messenger, Magento 2 Facebook Chat should be another choice for your store. Via it, customers can communicate with online shops, ask for support and even place an order without creating any account in the eStore. They also receive different greeting messages when login or logout which is established by admin and sent automatically by this extension.
Click to purchase | Don’t forget to apply the code LOC10 | -10%
Highlight features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | 100%/ 5 reviews |
| Guarantee | NG |
This plugin allows admin to search the necessary information without leaving the conversation, thus helps the concentrate more on chatting with customers. Moreover, it also provides admin the chatting history of specific customer. From it, merchants will know whether they have chatted before, analyse the data and figure out thing customers concerns most as well as select the appropriate strategy to communicate with them.
Click to purchase | We’re contacting the provider for a discount code
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
Packed with a bunch of mighty function, Magento 2 Live Chat Extension is another amazing module for eCommerce stores. Beside the live chat feature, it offers admin the opportunity to modify the chat window’s look: they can change its background colour, image, and name. Also, admin is able to set chat status as online, offline or busy. This feature helps visitors know the suitable time to start chatting.
Click to purchase | We’re contacting the provider for a discount code
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
With a view to maintain customers’ loyalty, it offers merchant easy tool to chat with visitors. Via this platform, you can freely customize the chat window such as add your logo, change color, name and even its design. It also helps you get extra information about the customers as their location, referral pages and so on.
Click to purchase | We’re contacting the provider for a discount code
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | 30 days money back |
This module is a powerful tool to maintain the instant communication between eStore and buyers. Thanks to it, admins are allowed to track the products in customers’ shopping cart. Thus, they can exploit these data to find out their needs and then encourage them to buy your products.
Click to purchase | We’re contacting the provider for a discount code
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
Equipped with multiple function to support robust communication between eCommerce store and visitors, Live Chat makes chatting online with clients easier than ever. It helps admin send messages to customers quickly even on a slow connection. Additionally, it eliminates the spelling mistakes since your words will be automatically checked when you type.
Click to purchase | We’re contacting the provider for a discount code
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
Via Live Chat, merchants can manage messaging with ease since it allows admin to answer chats from your mobile devices. Thus, instead of laptops or desktops, admin can use smartphone to communicate with their customers and answer their queries. This feature lets the eStore staff work from anywhere even from their home. Furthermore, with more than 1880 available emoji, you can make your store become closer to your customers, which is a crucial factor to maintain their allegiances.
Click to purchase | We’re contacting the provider for a discount code
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
Installing this extension means that you’ve got for yourself a helpful module to manage chats. Via it, you not only answer clients’ queries but also helps them in right time such as giving them advice to finish order quicker and easier with the help of automatic messages. Moreover, it provides merchants detailed statistics which helps them estimate the effectiveness of chatting.
Click to purchase | We’re contacting the provider for a discount code
Highlight features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
Developed by Landofcoder, this platform offers you a powerful way to enhance customers’ experiences on your store’s website. It provides eCommerce store with clean and clear interface when the main colors are blue and white making the chat widget both easy to see and trendy. Furthermore, it can record customer information without human control, which helps admin track visitors data for the next chat and easily keep in touch with the conversation even when there is another admin replacing the position of the old one.
Click to purchase | Don’t forget to apply the code DC10FAE | -10%, B2PLE15 | -15% (Buy 2), or B3PLE25 | -25% (Buy 3)
Main Features:
| Compatibility | Magento 2.3.x, 2.4.x |
| Rating | 100%/ 13 reviews |
| Guarantee | 30 days money back |
Considered the mixture of online marketing, web analytics and live chat support services for Magento 2 stores, Zendesk is definitely an ideal resolution to enhance the customer care via live chat. It, hence, increases the likelihood that visitors become buyers and sell more merchandises.
Click to purchase | We’re contacting the provider for a discount code
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | NG |
| Guarantee | NG |
Last but not least, Magento 2 Facebook Live Chat Extension is the final one we would like to introduce to you. By integrating facebook – the most popular social network in the world – with your eStore, the engagement between you and your customers will be improved considerably: just by one click, visitor can use their Facebook ID to send and receive messages on your website. In addition, it helps you collect clients’ information such as name, email, DOB, location, link Facebook of register users with no difficulty.
Click to purchase | Don’t forget to apply the code DC10FAE | -10%, B2PLE15 | -15% (Buy 2), or B3PLE25 | -25% (Buy 3)
Main Features:
| Compatibility | Magento 2.3.0 – Magento 2.3.x |
| Rating | 97%/ 6 reviews |
| Guarantee | 30 days money back |
In short, the above are 18 Magento 2 Live Chat extensions we would like to recommend to you to help you boost sales and enhance the communication in business. Coming from various providers, the Live Chat extensions for Magento 2 are sold with different price ranging from free to pretty high. We hope that from this list, you can take the price and the special features of the extensions into consideration and choose the most appropriate module for your eCommerce stores.
If you want to add or remove an item in this list, feel free to submit your extension at Submit form.
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