As a merchant, making sales is not the only thing you should know. There are more things than that. For example, knowing all the work you’ve put so much effort into acquiring a new customer has paid off. However, you might think that business is just making sales, shipping the products, and waiting for the next order. Furthermore, according to Forbes news, attracting new customers costs five times more than retaining existing ones. This is actually a relationship you’ll want to nurture. Fortunately, it is easy to nurture with Magento 2 Post Purchase Email.
What you need to do is set up the email template once and then every time customers make a purchase, they’ll receive the emails that enhance their loyalty with your brand and keep them updated.
So, what are the emails you should have in your post-purchase automation and how this works? In this blog, we will provide you the basic knowledge of the post-purchase emails and a significant tool that can help every merchant with the email campaign – Magento 2 Post Purchase Email extension.
An overview of Post-purchase Email
Post-purchase email is exactly a kind of email that are sent after a customer makes a purchase. If done right, the post-purchase emails will help you:
- Tempt customers to come back to your site
- Make a chance for a second purchase
- Gather feedback from customers
- Provide a great customer experience
4 Post Purchase Emails You Need To Know
Email 1: The order confirmation
It is obvious that when customer finished their purchase, the first email you should send is an order confirmation. Customers who have completed their transaction, they will go straight to their inbox to make sure that everything went right. To give them peace of mind, ensure you send an order confirmation email automatically.
Email 2: Thank you for your purchase email
So after your customer has received their order, you can show your professionalism by sending an email thanking them for their purchase. In that way, you can engage your brand image that you are caring about customers’ experience than making a profit.
Email 3: Product review request
Customer feedback is the potential base to improve the product’s quality. After your customer has used their order, it’s a good idea to check how their experience is going. Bellroy is one example:
Based on customer reviews, you’ll be able to identify your issues with your quality or sales experience and improve them in the future.
Email 4: Product recommendation
Product recommendation emails can be written in 2 forms: personalized recommendations or an automated cross-sell based on the purchased product.
The personalized recommendations are the email that will automatically choose the products for you. All you have to do is to decide whereabouts to include the products in the email. But, with the cross-sell email, you can choose to set up your own where you manually choose what to recommend based on what product your customer has purchased. This kind of product recommendation email is very suitable for a small online shop with a few items.
These 4 emails provide you the basis of important post-purchase email series. You can decide which one is the best suitable for your store instead of sticking with only one particular email. Your store is unique and you should modify your post-purchase campaign that makes your profit most.
Besides, having a module that supports you to create an effective post-purchase email campaign is also a crucial task, especially with online stores. The Magento Community has come up with an extension that can meet your demand: Magento 2 Post Purchase Email Extension.
We have gathered some top Magento 2 Post Purchase Email Extension based on many important criteria such as provider, price, quality, customer review. Take a look and choose the most suitable extension.
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- Open the default quantity box/ dropdown list
Magento 2 Post Purchase Email
Magento 2 post purchase email is part of follow up email marketing tool. The extension supports you to automatically send emails to customers after a certain time since they place orders. Post-purchase emails can include useful materials, user manuals & tips, discounts or related products for upsales and coss sales.
Post Purchase Email for Magento 2
Give your users more attention and care than they expect. Offer additional product information, provide customer support contacts and warranty details, give product care tips or all at once. Post Purchase Emails is a powerful tool that will make your email marketing efforts even more effective.
Post Purchase Upsell
Post Purchase Upsells created as a ready solution to save efforts, time, and money while getting higher revenue. After completing the payment, Post Purchase Upsells offers certain products with a discount for the customer before redirecting to the “Thank you” page. At this stage, the customer is happy about the completed purchase and likely he/she will buy the offered products which will work well with just bought items.
The highlight features of Magento 2 Post Purchase Email
Auto send post-purchase emails to the customer after purchase
Magento 2 Post Purchase extension will be a great tool if you are looking for an effective email marketing strategy to engage real customers. You are free to customize the email template based on your purpose.
Create unlimited post purchase email campaigns
Let’s start to create numerous campaigns and customize any existing ones if you think that they are not effective. On each campaign, there are some details you can update:
- Campaign details: status, name, description, template-id, sender, customer group. Setting campaigns for each customer group.
- Send emails: delay period, units. Setting the time to send post-purchase emails after purchase.
- Discount Setting: add a discount to email, attach rule description, maximum quantity discount of applied to, etc.
Manage campaigns and email queue
Magento 2 Post Purchase Email extension helps you to manage all campaigns totally. Tracking each campaign in detail with ease like campaign id, status, name, sender, customer group, description, rule name. Besides, you can edit, delete, enable/disable any campaign.
There are more outstanding features from this Magento 2 Post Purchase Email extension. You can take the trial version to explore more. Furthermore, we also include the video tutorial in case you want to have live support.
Choose your best fit with Magento 2 Post Purchase Email extension
We hope that this review can give you a big-picture of the available post purchase email in the market. Now make your own decision – choose for yourself the best fit extension. We highly recommend the package of Magento 2 Post Purchase Email by LandOfCoder for the very useful and impressive features at a reasonable price.
To conclude, we would like to express our respect to all the vendors that have made this Top 3+ Magento 2 Post Purchase Email extension list! This is the most comprehensive list of best extensions on the internet and we are honored to have you as part of this!
If you want to add or remove an item in this extension list, feel free to submit your extension at Submit the form