How To Manage Customer’s Review and Ratings in Magento 2

I. How To Manage Customer’s Review

In your admin panel, go to Marketing > User content > Reviews

This is where you can view all of the review and ratings for products

In order to add a new review, click on ” New Review”

In the review details:

  • Product Name
  • Rating
  • Status
  • Visibility
  • Nickname
  • Summary of Review
  • Review

Click ‘Save Rating’:

II. How to add new rating criteria

Login to your admin panel > Stores > Rating

Click on “Add New Rating” button.

When you are ready, click on the Save Rating button to add the new Value.

Magento 2 Extensions you may interested in

Alena Dao

“Good marketing makes the company look smart. Great marketing makes the customer feel smart.”

Recent Posts

The Shocking Impact of Google’s AI Search (SGE) on Organic Traffic Strategies in 2026

For over 20 years, organic search was built on a simple premise: Rank higher on the…

1 day ago

How to Humanize AI Content for Magento Blog Posts and Product Pages Effectively

Humanize AI content is now a critical step in modern eCommerce workflows. AI writing tools…

2 days ago

Key Benefits of Multi-Vendor Marketplace Software for Modern Businesses

The digital economy has caused substantial changes in how businesses function. Numerous businesses are moving…

3 days ago

Designing Powerful Systems for Expense Recognition

Expense recognition systems ensure that costs are recorded in the correct accounting period. Without structure,…

4 days ago

SEO Considerations When Building Business Sites for Stronger Growth

Search engine optimization must be integrated during site development, not added after deployment. Structural decisions…

4 days ago

Why Scalable eCommerce Web Development Is Essential for Explosive Business Growth

The digital-first economy of today drives online retail to grow at an unmatched speed. Companies…

4 days ago