How To Manage Customer’s Review and Ratings in Magento 2

I. How To Manage Customer’s Review

In your admin panel, go to Marketing > User content > Reviews

This is where you can view all of the review and ratings for products

In order to add a new review, click on ” New Review”

In the review details:

  • Product Name
  • Rating
  • Status
  • Visibility
  • Nickname
  • Summary of Review
  • Review

Click ‘Save Rating’:

II. How to add new rating criteria

Login to your admin panel > Stores > Rating

Click on “Add New Rating” button.

When you are ready, click on the Save Rating button to add the new Value.

Magento 2 Extensions you may interested in

Alena Dao

“Good marketing makes the company look smart. Great marketing makes the customer feel smart.”

Recent Posts

Building Scalable and Efficient Call Centers with AI Software Solutions

Customer support has become more critical to business success than ever before in today’s fast-paced…

14 hours ago

6 Powerful WooCommerce Deposit Tools That Boost Conversions

WooCommerce Deposit Tools play a critical role in helping online stores reduce cart abandonment and…

2 days ago

20 Proven Ways to Dramatically Speed Up WooCommerce Orders for Returning Customers and Bulk Buyers

Ever watch a customer hesitate? That tiny pause. That moment when they look at the…

5 days ago

The Modular Mindset: How Modular Magento Architecture Drives Unstoppable Performance

Modular Magento architecture rarely fails loudly. Most of the time, a poor setup just slows down.…

6 days ago

Best Link Building Agencies Powering SEO Growth in 2026

The links that are posted are not ordinary links; they are the ballots of approval…

1 week ago

What Modern Retailers Need in a Powerful Returns Management Platform

Returns complexity has exploded. You're managing omnichannel returns, multiple warehouse locations, and seasonal spikes. Managing…

2 weeks ago