How To Manage Customer’s Review and Ratings in Magento 2

I. How To Manage Customer’s Review

In your admin panel, go to Marketing > User content > Reviews

This is where you can view all of the review and ratings for products

In order to add a new review, click on ” New Review”

In the review details:

  • Product Name
  • Rating
  • Status
  • Visibility
  • Nickname
  • Summary of Review
  • Review

Click ‘Save Rating’:

II. How to add new rating criteria

Login to your admin panel > Stores > Rating

Click on “Add New Rating” button.

When you are ready, click on the Save Rating button to add the new Value.

Magento 2 Extensions you may interested in

Alena Dao

“Good marketing makes the company look smart. Great marketing makes the customer feel smart.”

Recent Posts

How to Launch Your First Automated Webinar in 6 Easy Steps

Imagine hosting a webinar that runs automatically, working for you 24/7, even when you're asleep.…

1 day ago

eCommerce SEO: 4 Powerful Tips for In-House vs. Outsourcing

Pretty much every business, especially in eCommerce, has an online presence. Consumers tend to hit…

3 days ago

Magento 2 AI Voice Changer Integration: Boost Customer Engagement with This Powerful Feature

In today’s competitive e-commerce landscape, Magento 2 stores are continually evolving to meet customer expectations…

4 days ago

The Anatomy Of A Perfect Product Page: 6 Ecommerce Design Tips For 2025

If you’re reading this, you already know that your product page isn’t just a page.…

6 days ago

How Lucky Draw Plugins Help You Collect Leads And Build Brand Loyalty In 2025?

Ever heard of lucky draw plugins for WooCommerce? You will hear it more after knowing…

6 days ago

How To Use Personalization To Build Brand Loyalty In E-Commerce | 2025 Updated

In an ever changing world of e-commerce with so many options for customers, it’s quite…

1 week ago