Keeping in touch with your consumers is essential in the ever-evolving field of e-commerce. Today’s successful firms rely heavily on customer relationship management (CRM)
programmes. When paired with Magento 2, the undisputed king of e-commerce, a tremendous synergy is generated that has the potential to radically alter the manner in which virtual stores are operated.
In this in-depth guide, we’ll take a look at the eight top CRM extensions for Magento 2 and go through each one’s advantages, disadvantages and real estate CRM features. After you gain insight into these, you may make well-informed decisions that propel your online business to new heights.
Table of Contents
HubSpot is head and shoulders above the competition when it comes to handling client relationships. Magento 2 integration offers a symphony of lead generation, operational efficiency, and data analysis capabilities. Because of how efficiently HubSpot and Magento 2 connect with one another, businesses can quickly exchange customer data and run hyper-specific advertising campaigns.
PROS
CONS
Salesforce is unrivaled in the realm of customer relationship management (CRM). Integrating Magento 2 allows a wide range of useful functions, such as lead management, customer interaction analysis, and sales forecasting.
PROS
CONS
Zoho CRM is a viable option if your company needs a powerful customer relationship management solution without breaking the budget. Due to its low cost and intuitive design, companies of all sizes may benefit from its compatibility with Magento 2.
PROS
CONS
SugarCRM’s open-source version is free to use, more advanced features may come at a high cost for businesses who want to take advantage of them. One of Magento 2’s strengths is its ability to automate workflows, which, when paired with lead management and sales operations, may result in significant simplifications for both.
PROS
CONS
Zendesk Sell, formerly known as Base, streamlines the process of monitoring leads and connecting with clients. Its ChatGPT 5 and Zendesk Sell are both accessible through the company’s website. Due to Magento 2’s intuitive design and widespread acceptance among staff, customers are more likely to have a great shopping experience.
PROS
CONS
Agile CRM is a one-stop-shop for customer care since it combines customer relationship management, marketing automation, and customer service. Because of its flexibility, Magento 2 may be integrated into pre-existing systems to improve customer service.
PROS
CONS
One way in which Freshsales stands apart is via its innovative lead scoring and user engagement tracking. When combined with Magento 2, it provides businesses with robust tools for filtering inbound leads and zeroing in on the best of the bunch.
PROS
CONS
The big picture of a company’s sales activities is provided by Pipedrive’s visual sales pipeline visualization. When integrated with Magento 2, a user-friendly but robust platform is produced for managing the whole sales process.
PROS
CONS
As a result, the best CRM connection for Magento 2 will ultimately rely on your company’s objectives, priorities, budget, and available infrastructure. Before selecting a platform, it is essential to evaluate its features against your requirements. It is possible to improve customer interactions, optimize sales processes, and fuel growth with a well-implemented customer relationship management system.
In today’s digital landscape, the rapid evolution of advanced web applications, particularly Progressive Web Apps…
As eCommerce booms, big data eCommerce will be all about providing insight into how to…
The ecommerce industry is booming like never before. In fact, global retail ecommerce sales are…
From brick-and-mortar retail to SaaS, a robust online presence is vital for business success. A…
In the e-commerce world, complying with Anti-Money Laundering (AML) regulations is more important than you…
Magento is the 4th most popular eCommerce platform used globally, and optimizing the marketing strategy…