Magento and Login as Customer extension
Magento has long been considered as the most appropriate platform for eCommerce, and this is backed up by the enormous number of users and developers this platform has. With increasing number of Magento 2 merchants each year, Magento also make a lot of alteration and update to its system to improve the experience of both vendors and customers who comes to Magento store for shopping purpose. However, the changes sometimes are still insufficient and appear to be inconvenient to the direct customers of the Magento store. For that reason, Magento 2 extensions was created to bring the Magento 2 store administrators alternative solutions to deal with and to provide their store the functions and features that the default Magento setting does not provide them with.
Magento 2 Login as customer is one such extension that is widely-used by successful Magento stores to support customers during their shopping process. This Magento 2 extension comes in handy when the customers are having specific problems with your store and they don’t quite know how to solve it.
What does Magento 2 Login as customer do?
Generally speaking, Magento 2 Login as customer is an Magento 2 extension that allow the Magento store admin to login to customer’s account from the backend to detect and solve any problem that occur. Login as customer extension will enable Magento store owners to gain a deeper insights into how their store works as well as to conduct tests and present solutions to any detected and encountered problems.
The basic function that any Login as customer extension performs will be like aforementioned functions. However, it also depends on the development agency that each will vary slightly in the features. Before choosing Login as customer as the additional tool to support your store, Magento store admin should considered carefully to find the one that is the most suitable.
Best of Magento 2 Login as customer
This article is going to present to you 5 best Login as customer extensions for Magento 2 to give you a brief idea of the Magento extension market and to supply you with the detailed review and explanation of each version.
The first Login as customer extension this article want to introduce to you is the version that was created by Landofcoder, an agencies that has more than 10-year experience in the field. In addition to the basic feature of providing the Magento store admin the tool to login to customer’s account, it can also:
- Support a button for login as customer: The Magento store admin can see on the account page a button for login as customer. This button is convenient and useful when the admin can just click one time and they can login to any customer’s account without meeting any difficulty.
- Provide Magento merchants with an user-friendly entrance log: Magento 2 Login as customer by Landofcoder also provide users with an entrance log for managing all logging data namely customer ID, admin ID and date and time of logging in. This feature is especially useful when the store has more than 1 admin.
- Set up login permission and restriction: For the Magento store that has more than 1 admin, the store owners can use this feature to grant or to permit access of any admin to the customer account. This is used to differentiate the role between the admin and make sure that they work efficiently.
- Disable page cache: This feature of Login as customer extension will allow the change making process to the customer account by the store admin to happen quicker and more time-saving.
- Merge shopping cart items: When a customer login as a guest and add products to their cart, such products will be automatically merged into the cart when they login as a customer. Moreover, the products that were added by the admin when they login to customer account won’t be counted.
Since the extension is free, you’re going to have free lifetime update, but no support for any problem you encounter during the utilization process of this Magento 2 extension. If you want further support, you can purchase the support package.
The next Login as customer extension this article wants to mention is the version by BSSCommerce, and it also comes in free. This Login as customer extension for Magento 2 provides you with these features:
- Login as customer at backend: The Magento vendors can easily login to customer’s account from the backend of the Magento store for convenience purpose.
- Login data record: This Magento 2 extension for login as customer allow logging data to be recorded for future tracking and review.
Magento 2 Login as Customer by BSSCommerce are hightly compatible with both versions of Magento namely Community Edition and Enterprise Edition. The extension is free, but if you want the agency to install the Magento 2 extension for you, you can buy the support package with the price of $50.
The third comprehensive solution this article wants to introduce to you is the Login as customer extension for Magento 2 by Magefan. Apart from providing the Magento store owner with a tool to gain insight into the customer’s shopping experience, this Magento 2 extension also comes with these highlighted features:
- Login to customer’s account via using the Admin Panel: Magento merchants can login to any customer’s account at the Admin Panel without any additional application to the system.
- Login permission restriction: For the stores that has more than 1 admin to take care of, Magento 2 Login as customer will enable the Magento store owner to restrict the access of admin to customer’s account to avoid duplication of configuration made to the customer’s account
- Shopping cart items: Merge the items in the shopping cart of the customers when they change their status from login as a guest to login as customer
- Track the logging data: Magento store owner can take a comprehensive look at their business through making use of the entrance log to keep track of all logging records made by store admin.
Login as Customer module by Magefan is compatible with Magento version from 2.0.0 to 2.3.3 and is free to download and install. In addition to this, Magefan also support free lifetime update for this extension.
Login as customer for Magento 2 by Mageplaza is another free solution that’s worth considering for Magento merchant. It is, in general, is a Magento 2 extension that help stores owners to access the customer’s account and make change to fix any problems that occur to them and their account in case of urgent matter.
This Magento 2 Login as customer extension comes with these additional features:
- Give Magento 2 store admin the access to customer’s account
- Record login data to track and compare in the future: Magento store owner can manage and keep track of data to take a closer and more detailed look on their stores.
- Support customers to edit their account easily and effortlessly
- Apart from allowing the Magento store admins to record loggin data, the Login as customer module also allows Magento merchants to export all the logging data to the most commonly used forms which are CSV and Excel XML files.
This Magento 2 extension for Login as customer by Mageplaza is compatible with both editions of Magento 2 namely Community Edition and Enterprise Edition of 2.2.x and 2.3.x. Moreover, free lifetime update and 365-day support is also provided to give the customers the best experience.
Login as customer for Magento 2 by Amasty is the only paid Magento 2 extension this article wants to tell you about. This extension works smoothly with both editions of Magento which is Community edition and Enterprise edition. With Login as customer, vendors can assist their customers during the checkout process and therefore can reduce support time on credential requests. Other functions of the extension include:
- Make use of the “Log in as customer” button to gain access into any customer’s account
- Record and keep track of each of the logging attempt
- Attain an opportunity to take a look at the store from the customer’s perspective
- Allocate the responsibility of each admin of the store (if the store has more than 1 admin) through restricting and allowing access into customer’s account
When making purchase of this Magento 2 extension for Login as customer, user’s are provided free lifetime update of the products along with 60-day money back guarantee and 90-day free support whenever any problem happens.
Above are 5 best Magento 2 Login as customer extension that were carefully chosen and picked in order to give you a more complete look on which product you should choose to suit your budget and your business intention. We hope that after this article, you’ve been given enough necessary information to make a purchase decision.
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