How To Manage Customer’s Reviews and Ratings in Magento 2

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manage-customer-review

I. How To Manage Customer’s review

In your admin panel, go to Marketing > User content > Reviews

manage review

This is where you can view all of the review and ratings for products

manage review 2

In order to add a new review, click on ” New Review”

add new review

In the review details:

edit customer's review

  • Product Name
  • Rating
  • Status
  • Visibility
  • Nickname
  • Summary of Review
  • Review

Click ‘Save Rating’:

II. How to add new rating criteria

Login to your admin panel > Stores > Rating

new-rating

Click on “Add New Rating” button.

add-rating

When you are ready, click on the Save Rating button to add the new Value.

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